Reviews

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Elizabeth Umbarger profile picture
Elizabeth Umbarger
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I've never left a faucet running.....oops! It happened and it flooded my laundry room, another room and closet, and the furnace closet. Yikes! 911 Restoration of Naples responded immediately. Jose and his team are so professional and friendly. They are very knowledgeable and answer any questions. He provided his contact information in case anything or any questions come up. I recommend them 100%.
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Connie Tomlinson profile picture
Connie Tomlinson
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They have saved my condo twice now. Quick response even on a weekend. They were there daily, hourly, whatever it took. Very knowledgable, professional and answered all my questions-never made me feel I was bugging them. Jose is the best!! Thank you 911-Ian and then a pipe burst above my unit. I highly recommend.
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Julio Quevedo profile picture
Julio Quevedo
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I Really recommend this 911 restoration company they did a great job for us helping to ge recovery very professional and helpful and I also appreciate to Shadelys she helped us true the process very good communication And all ways there to help thank you very much.
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Josh Fabel profile picture
Josh Fabel
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Jose , Justin and Martha were great. Had a house fire and they came out immediately to help. Would recommend
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Phil Mazza profile picture
Phil Mazza
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I have been working with Jose and Justin on the work estimate and the process has been great. Both are extremely helpful and want to get us the right solution at a fair price.
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Lindsey Barone profile picture
Lindsey Barone
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Thomas is a caring business owner and truly cares about his clients' satisfaction. They were very helpful and I would recommend using them for water damage clean up!
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Rilie Nolen profile picture
Rilie Nolen
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Travis was great! Left store very clean!
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Barbara Ann Gaetzi profile picture
Barbara Ann Gaetzi
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July 4, 2022 PM my hot water heater in the attic broke. I called 911 Restoration. Travis was here within one hour. Derek, Lorenzo and his team followed up over the next eight days with removing all wet debris and moving dehumidifiers and air blowers as needed. Regularly, they checked humidity levels as they continued the clean up. Derek, always called on his way to my house. Excellent work, customer service, communication, clean and polite.
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Nubia Velez profile picture
Nubia Velez
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I got a pretty good service from them I highly recommend this Company to my friends and neighbors.

At 911 Restoration, your satisfaction is our top priority. Every day, our mission is to provide a Fresh Start for homes and businesses. From water damage emergencies to fire cleanup and mold remediation, we approach every job with professionalism, compassion, and a sense of urgency.

We take immense pride in the positive feedback we receive. Every testimonial tells a story of resilience and restoration—and it’s an honor to play a part in helping you recover.

Here’s What Our Customers Have to Say About Us:

  • Fast and Reliable Service
  • Compassionate Team During Tough Times
  • Attention to Detail and High Standards

Your experience matters to us. If we’ve had the pleasure of assisting you, we invite you to share your thoughts. Your feedback not only helps others find a trusted partner but also inspires us to keep raising the bar.

Thank you for letting us guide you to a Fresh Start.